Shipping policy
🚚 Shipping Policy
Thank you for shopping with us! At Allure11, we’re committed to delivering your hair products quickly, reliably, and with care. Please read our shipping policy below for all the details.
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📦 Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays).
During high-demand periods (e.g., sales, holidays), processing times may be extended. You’ll receive an email update if there are any delays.
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🌍 Shipping Locations
We currently ship to:
Domestic (Your Country)
International: Selected countries worldwide. Shipping options will appear at checkout based on your location.
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🚀 Shipping Methods & Rates
Location Shipping Method Estimated Delivery Time Cost
Domestic Standard 3–7 business days $4.99 or FREE over $50
Domestic Expedited 1–3 business days $9.99
International Standard International 7–21 business days Calculated at checkout
International Express International 3–7 business days Calculated at checkout
Free standard shipping may be offered on qualifying orders during promotions or for specific regions.
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📦 Order Tracking
Once your order ships, you’ll receive a tracking number via email or SMS.
You can track your order anytime through our Order Tracking Page or via the carrier’s website.
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❗ Delays & Customs
We are not responsible for delays due to customs, weather conditions, or carrier disruptions.
International customers: You are responsible for any customs, taxes, or duties that may apply upon delivery.
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❌ Lost or Stolen Packages
If your tracking shows “delivered” but you haven’t received your order, please contact the carrier first.
Still having issues? Email us at [your support email] within 7 days, and we’ll help investigate.
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✉️ Contact Us
If you have any questions about your shipment, contact us at:
📧 4586 Hiatus Rd, Sunrise, FL 33351,US